Quantcast
Channel: Intel Communities : Discussion List - Wired Ethernet
Viewing all articles
Browse latest Browse all 4405

Audio stutter and system freezing with Intel I350-T4V2

$
0
0

Hello everyone,

I am having an issue with my music, videos, games and general system usage coming to a brief halt every so often by high DPC reported by driver tcpip.sys, which I believe is to be related to the Intel I350-T4V2 NIC that I have in my system. This is the report from LatencyMon that was generated after nine minutes of it running:

_________________________________________________________________________________________________________

CONCLUSION

_________________________________________________________________________________________________________

Your system appears to be having trouble handling real-time audio and other tasks. You are likely to experience buffer underruns appearing as drop outs, clicks or pops. One or more DPC routines that belong to a driver running in your system appear to be executing for too long. At least one detected problem appears to be network related. In case you are using a WLAN adapter, try disabling it to get better results. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates.

LatencyMon has been analyzing your system for  0:09:15  (h:mm:ss) on all processors.

 

 

 

 

_________________________________________________________________________________________________________

SYSTEM INFORMATION

_________________________________________________________________________________________________________

Computer name:                                        STEVEN-DT

OS version:                                           Windows 10 , 10.0, build: 15063 (x64)

Hardware:                                             ASRock, Z370 Gaming K6

CPU:                                                  GenuineIntel Intel(R) Core(TM) i7-8700K CPU @ 3.70GHz

Logical processors:                                   12

Processor groups:                                     1

RAM:                                                  32701 MB total

 

 

 

 

_________________________________________________________________________________________________________

CPU SPEED

_________________________________________________________________________________________________________

Reported CPU speed:                                   3696 MHz

Measured CPU speed:                                   1 MHz (approx.)

 

 

Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.

 

 

WARNING: the CPU speed that was measured is only a fraction of the CPU speed reported. Your CPUs may be throttled back due to variable speed settings and thermal issues. It is suggested that you run a utility which reports your actual CPU frequency and temperature.

 

 

 

 

 

 

_________________________________________________________________________________________________________

MEASURED INTERRUPT TO USER PROCESS LATENCIES

_________________________________________________________________________________________________________

The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.

 

 

Highest measured interrupt to process latency (µs):   64369.038961

Average measured interrupt to process latency (µs):   5.038917

 

 

Highest measured interrupt to DPC latency (µs):       64365.437229

Average measured interrupt to DPC latency (µs):       1.360576

 

 

 

 

_________________________________________________________________________________________________________

REPORTED ISRs

_________________________________________________________________________________________________________

Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.

 

 

Highest ISR routine execution time (µs):              92.833333

Driver with highest ISR routine execution time:       dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation

 

 

Highest reported total ISR routine time (%):          0.100551

Driver with highest ISR total time:                   dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation

 

 

Total time spent in ISRs (%)                          0.122042

 

 

ISR count (execution time <250 µs):                   864900

ISR count (execution time 250-500 µs):                0

ISR count (execution time 500-999 µs):                0

ISR count (execution time 1000-1999 µs):              0

ISR count (execution time 2000-3999 µs):              0

ISR count (execution time >=4000 µs):                 0

 

 

 

 

_________________________________________________________________________________________________________

REPORTED DPCs

_________________________________________________________________________________________________________

DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.

 

 

Highest DPC routine execution time (µs):              75280.324134

Driver with highest DPC routine execution time:       tcpip.sys - TCP/IP Driver, Microsoft Corporation

 

 

Highest reported total DPC routine time (%):          0.043887

Driver with highest DPC total execution time:         nvlddmkm.sys - NVIDIA Windows Kernel Mode Driver, Version 388.31 , NVIDIA Corporation

 

 

Total time spent in DPCs (%)                          0.135294

 

 

DPC count (execution time <250 µs):                   3095769

DPC count (execution time 250-500 µs):                0

DPC count (execution time 500-999 µs):                1

DPC count (execution time 1000-1999 µs):              0

DPC count (execution time 2000-3999 µs):              0

DPC count (execution time >=4000 µs):                 0

 

 

 

 

_________________________________________________________________________________________________________

REPORTED HARD PAGEFAULTS

_________________________________________________________________________________________________________

Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.

 

 

 

 

Process with highest pagefault count:                 none

 

 

Total number of hard pagefaults                       0

Hard pagefault count of hardest hit process:          0

Highest hard pagefault resolution time (µs):          0.0

Total time spent in hard pagefaults (%):              0.0

Number of processes hit:                              0

 

 

 

 

_________________________________________________________________________________________________________

PER CPU DATA

_________________________________________________________________________________________________________

CPU 0 Interrupt cycle time (s):                       21.807476

CPU 0 ISR highest execution time (µs):                92.833333

CPU 0 ISR total execution time (s):                   8.127851

CPU 0 ISR count:                                      864377

CPU 0 DPC highest execution time (µs):                418.928030

CPU 0 DPC total execution time (s):                   7.968359

CPU 0 DPC count:                                      2881669

_________________________________________________________________________________________________________

CPU 1 Interrupt cycle time (s):                       5.576597

CPU 1 ISR highest execution time (µs):                18.037338

CPU 1 ISR total execution time (s):                   0.000633

CPU 1 ISR count:                                      523

CPU 1 DPC highest execution time (µs):                156.160173

CPU 1 DPC total execution time (s):                   0.031753

CPU 1 DPC count:                                      2473

_________________________________________________________________________________________________________

CPU 2 Interrupt cycle time (s):                       3.872798

CPU 2 ISR highest execution time (µs):                0.0

CPU 2 ISR total execution time (s):                   0.0

CPU 2 ISR count:                                      0

CPU 2 DPC highest execution time (µs):                111.264610

CPU 2 DPC total execution time (s):                   0.109259

CPU 2 DPC count:                                      30866

_________________________________________________________________________________________________________

CPU 3 Interrupt cycle time (s):                       3.914723

CPU 3 ISR highest execution time (µs):                0.0

CPU 3 ISR total execution time (s):                   0.0

CPU 3 ISR count:                                      0

CPU 3 DPC highest execution time (µs):                75280.324134

CPU 3 DPC total execution time (s):                   0.213586

CPU 3 DPC count:                                      3120

_________________________________________________________________________________________________________

CPU 4 Interrupt cycle time (s):                       4.130378

CPU 4 ISR highest execution time (µs):                0.0

CPU 4 ISR total execution time (s):                   0.0

CPU 4 ISR count:                                      0

CPU 4 DPC highest execution time (µs):                127.520022

CPU 4 DPC total execution time (s):                   0.120647

CPU 4 DPC count:                                      40343

_________________________________________________________________________________________________________

CPU 5 Interrupt cycle time (s):                       3.761527

CPU 5 ISR highest execution time (µs):                0.0

CPU 5 ISR total execution time (s):                   0.0

CPU 5 ISR count:                                      0

CPU 5 DPC highest execution time (µs):                83.285173

CPU 5 DPC total execution time (s):                   0.004639

CPU 5 DPC count:                                      1086

_________________________________________________________________________________________________________

CPU 6 Interrupt cycle time (s):                       4.832866

CPU 6 ISR highest execution time (µs):                0.0

CPU 6 ISR total execution time (s):                   0.0

CPU 6 ISR count:                                      0

CPU 6 DPC highest execution time (µs):                101.324675

CPU 6 DPC total execution time (s):                   0.199118

CPU 6 DPC count:                                      46428

_________________________________________________________________________________________________________

CPU 7 Interrupt cycle time (s):                       3.556605

CPU 7 ISR highest execution time (µs):                0.0

CPU 7 ISR total execution time (s):                   0.0

CPU 7 ISR count:                                      0

CPU 7 DPC highest execution time (µs):                82.946970

CPU 7 DPC total execution time (s):                   0.003708

CPU 7 DPC count:                                      596

_________________________________________________________________________________________________________

CPU 8 Interrupt cycle time (s):                       3.937102

CPU 8 ISR highest execution time (µs):                0.0

CPU 8 ISR total execution time (s):                   0.0

CPU 8 ISR count:                                      0

CPU 8 DPC highest execution time (µs):                136.426407

CPU 8 DPC total execution time (s):                   0.144712

CPU 8 DPC count:                                      39441

_________________________________________________________________________________________________________

CPU 9 Interrupt cycle time (s):                       3.597930

CPU 9 ISR highest execution time (µs):                0.0

CPU 9 ISR total execution time (s):                   0.0

CPU 9 ISR count:                                      0

CPU 9 DPC highest execution time (µs):                82.416126

CPU 9 DPC total execution time (s):                   0.014064

CPU 9 DPC count:                                      6686

_________________________________________________________________________________________________________

CPU 10 Interrupt cycle time (s):                       4.082868

CPU 10 ISR highest execution time (µs):                0.0

CPU 10 ISR total execution time (s):                   0.0

CPU 10 ISR count:                                      0

CPU 10 DPC highest execution time (µs):                122.268939

CPU 10 DPC total execution time (s):                   0.162320

CPU 10 DPC count:                                      36323

_________________________________________________________________________________________________________

CPU 11 Interrupt cycle time (s):                       3.982992

CPU 11 ISR highest execution time (µs):                0.0

CPU 11 ISR total execution time (s):                   0.0

CPU 11 ISR count:                                      0

CPU 11 DPC highest execution time (µs):                81.980519

CPU 11 DPC total execution time (s):                   0.038943

CPU 11 DPC count:                                      6742

_________________________________________________________________________________________________________

I have tried updating my I350's driver to the latest version (12.15.184.0) but the problem persists. I have the latest UEFI update from ASRock (v1.30) and Windows is up to date with all the latest updates. I am at a loss at what to do to solve this issue.

 

Thanks in advance.


Viewing all articles
Browse latest Browse all 4405

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>