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Rx710 4x10G card not working anymore after upgrading the firmware

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I am sorry to hijack this thread.

 

We are also seeing the similar issue at our hosts. After upgrading Intel NIC firmware, the NICs do not detect the link anymore. They were fine before the NIC firmware update. We tried updating i40e driver to the latest available, but it did not help.

 

Host information

 

Model                                            Dell R630

Bios Version                                 2.7.1

 

Linux Version           16.04.4 (Ubuntu Xenial)

 

Kernel Version          4.4.0-116-generic

 

 

# lspci -nn |grep X710

 

01:00.0 Ethernet controller [0200]: Intel Corporation Ethernet Controller X710 for 10GbE SFP+ [8086:1572] (rev 01)

01:00.1 Ethernet controller [0200]: Intel Corporation Ethernet Controller X710 for 10GbE SFP+ [8086:1572] (rev 01)

 

 

# ethtool -i p1p1

 

driver: i40e

version: 2.4.6

firmware-version: 6.00 0x800034e6 18.3.6

expansion-rom-version:

bus-info: 0000:01:00.0

supports-statistics: yes

supports-test: yes

supports-eeprom-access: yes

supports-register-dump: yes

supports-priv-flags: yes

 

# ethtool p1p1

 

Settings for p1p1:

Supported ports: [ ]

Supported link modes:   10000baseT/Full

Supported pause frame use: Symmetric

Supports auto-negotiation: No

Advertised link modes:  10000baseT/Full

Advertised pause frame use: No

Advertised auto-negotiation: No

Speed: Unknown!

Duplex: Unknown! (255)

Port: Other

PHYAD: 0

Transceiver: internal

Auto-negotiation: off

Supports Wake-on: g

Wake-on: g

Current message level: 0x0000000f (15)

        drv probe link timer

Link detected: no


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